2 key components of business process management

2 key components of business process management

This article is part of our Process 101 guide. You may think business process management is complex, requiring you to perform a number of in-depth activities. But in reality, it comes down to two things: management and continuous improvement. What could be simpler? In...
How did process lead Ferrari to lose in Monza?

How did process lead Ferrari to lose in Monza?

With two cars on the front row, the best car in a race that took place on the team’s home turf, and the fact Mercedes had been a couple of tenths slower all weekend, everything was in Ferrari’s favour. And yet against all odds, Mercedes took the victory on the...