About Process Bliss
Process Bliss was founded by Alister Esam after learning the hard way that trying to control people with process doesn’t work.
We are based in the UK with a global client base.
Our mission is to help you gain maximum value from our service, whatever stage your business is at.
How is Process Bliss different?
Process Bliss can systemise everything you do, so that ultimately the business can run without you.
It unlocks the frustration between employees and their managers, and empowers your teams to take ownership.
In our experience and that of our clients, everyone is happier, more motivated and more successful. The business no longer needs to rely on any individual, and it runs like clockwork.
Make best practice repeatable
Centralise & share your process, procedures & policies detailing everything teams need to know
Ensure everything
gets done
Execute as Task workflow checklists with dependent dates and clear owners for each step
Gain clear
progress visibility
View in one dashboard all Task progress, what is overdue and what is on track
Raise & resolve
Communicate, @mention & resolve issues as a team, keeping a record of everything discussed
Save time with integration
Integrate & automate with over 2,000 applications including your CRM, email & finance software
Reduce cost of compliance
Manage audits, track process success and record ‘why not done’, with audit trails and timestamps throughout
See everything run like clockwork.
“In 2013, I was running my previous business and I was constantly frustrated.
I had a demotivated team of 12, I was working 80 hours a week and we couldn’t scale the business.
However, fast forward five years… we had grown to service 20,000 customers in over 40 countries.
The tool I used to do this became Process Bliss.”
Alister Esam
CEO, Process Bliss
How do you score on The Dirty Word Assessment?
Developing business process as a positive foundation for growth, without killing creativity, can be assessed across the following four traits;
- Consistency
- Empower
- Improve
- Trust
To find out how your own business scores in these areas, and learn more about how you can improve, take the online Dirty Word Assessment and receive a free personalised report that you can review with your team.
Dirty Word Assessment on alisteresam.com
The Dirty Word can unlock business freedom
People associate process with control, monotony, routine, the status quo and with an overall death of creativity. It’s a Dirty Word they try to avoid.
Alister discovered that if implemented correctly process provided empowerment, autonomy and creativity for employees and delivered business freedom for himself with total reassurance his business was running itself.
It also enabled him to massively accelerate improvement in his business by harnessing his team’s collective brainpower.
Alister’s book looks at why process is so important, why people get it so wrong and make it so horrible, and how to put it in place in a new way which can change the whole culture of a business.
Find out more on alisteresam.com
Testimonials
While we have a handbook, people wouldn’t read it and were making up ways of doing things instead of using the procedures we had created.”
Sheryl Soukup
President, Soukup Strategic Solutions
“Process Bliss gives me control back of my business by knowing that everything is being done correctly, every time.
We need to standardise our own processes, especially as we recruit new staff. Process Bliss is the best tool for that.”
Rebecca Wilmington
Managing Director, HR Central
I could immediately see that Process Bliss would make all our lives easier, and help us to avoid any slip-ups that could affect the quality of service we give to our clients.”
Melissa Hughes
Marketing Manager, Haslams Estate Agents
Being free to concentrate on the bits I really like doing, and the things I'm best at, will ultimately give a better result for the company.”
Roy Waterer
Managing Director, Urban Planters
Once you’ve created your process you can see, in a single view, where the process is being run and how far it has been completed. Great for checking where there are bottlenecks and potential improvements.”
