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How to set up a startup

Add image below How to set up a startup According to UK Government data, 620,285 companies were incorporated in the 12 months to March 2018; in total the register contained over four million companies. If you’re toying with the idea of setting up your...

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5 reasons process fails

Add image below 5 reasons process fails Process within your organisation exists within three forms: There’s the way it should be done Then the way people want to do it And ultimately, the way it actually gets done So why aren’t these three things the...

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It’s time your business ran without you

Add image below It’s time your business ran without you When you started your business did you think it would involve lots of late nights? Did you imagine you’d end up delegating/outsourcing the thing your enjoyed most in favour of business admin? Was...

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Why do people document their processes?

Add image below Why do people document their processes? Because it’s the biggest problem in your business. Process is the blueprint for your organisation, dictating how it operates and where the lines of responsibility and accountability lie. But the...

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How to systematise your business

Add image below How to systematise your business If you haven’t heard about the wonders of Marie Kondo, where have you been? The cultural phenomenon has enjoyed recent success due to its popularity on Netflix. Although the woman at the centre of it all,...

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The art of business process re-engineering

Add image below The art of business process re-engineering What’s causing you pain at the moment? Customer complaints? Employee stress? Falling profitability? Cold sales leads? Compliance? Whatever the symptoms you’re experiencing, the root cause is...

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Improve communication, improve process

Add image below Improve communication, improve process “We do the same things every year and it always goes wrong.” “We can’t go on like this.” “Why doesn’t someone do something?” Despair. It’s an emotion felt by all of us when we see the same things...

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Why you need to embed process in your business

Add image below Why you need to embed process in your business Fellow entrepreneurs, whether or not you think in terms of process, we all have them in our businesses. Good processes provide a way to communicate and apply consistent standards and...

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Taming the beast through quality assurance

Add image below Taming the beast through quality assurance As an operations manager, your role is broad, and yet it is pivotal to the success of your organisation. As a business grows, the CEO can feel like they’re constantly fire-fighting and trying...

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