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How to ensure a successful software rollout

We’re not going to bore you with theoretical models, like the Technology Adoption Lifecycle, about how a software rollout SHOULD work in practice. Instead, we’re going to share the ACTUAL steps you need to ensure your new technology is accepted and the...

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It’s time your business ran without you

When you started your business did you think it would involve lots of late nights? Did you imagine you'd end up delegating/outsourcing the thing your enjoyed most in favour of business admin? Was spending everyday feeling like you’re fire-fighting really what you...

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Why do people document their processes?

Because it’s the biggest problem in your business.   Process is the blueprint for your organisation, dictating how it operates and where the lines of responsibility and accountability lie. But the trouble with process is that it’s invisible. And this means it’s...

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How to get your boss off your back

It was about five years’ ago when I was working for a growing SME in the IT sector. We had a great team, an interesting proposition to take to the market, and I was told I had been given the freedom to just get on and get things done. I sat down with my boss (who was...

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Don’t risk missing a beat

Self employment is boomingFigures from the Office for National Statistics show that national unemployment has fallen to its lowest level (4.1%) since 1975, which correlates to the increase in self-employment and freelancing.  Analysis shows that in the UK, 5 million...

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We’re going to say the C word

That's right. It's time for Process Bliss to talk Christmas - or more specifically, the Christmas shut down. Those wonderful few days we all look forward to where we retreat into our homes, get cosy on the sofa with a large glass of mulled wine, turn on the TV and...

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Why is operational management important?

In its simplest form, process management is about aligning your business processes with the overall strategic goal(s) of your organisation. It involves finding ways to continuously improve the way your business operates to make it more efficient and effective.

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