Reduce the cost and complexity of quality, compliance and audit management.
Outstanding.
Process & Policies
Centralise your policies, processes & procedures in a secure platform with the easy to use drag & drop template builder
Audit Management
Create, execute & track completion of internal audits with supporting evidence, including CQC & ISO
Continuously Improve
Resolve & resolve incidents and collaboratively improve, with a full audit trail of all activity for compliance
Process chaos creates cost and inefficiency
63% of SME staff are not clear about their company’s processes.
Traditional process documentation can be static, disjointed and at worst, unused – compliance becomes a burden and creates cost.
Process Bliss makes it easy, and helps you grow
Eliminate the chaos. Integrate process & workflow to improve compliance and simplify your audits.
Improving communication, quality and effectiveness creates a business platform that can scale.
Process & Procedure
One central searchable library
Drag & drop flowchart builder
Collaborate, create, publish & share
Embed documents, video, data & links
Permissions based folder structure
Workflow & Tasks
Deliver operational visibility
Personal to-do manager for everything
Execute as dynamic Task checklists
Groups, Guest Access & Recurring Tasks
Integrate & automate 3,000+ apps
Compliance
Reduce cost of compliance
Visual reporting & data export
Feedback & Continuous Improvement
Timestamp audit trail of all activity
Track non-compliance & why
Process Bliss makes it easy, and helps you grow
Services & software to certify & systemise your business
1 | Vision“What does success look like?” |
2 | Gap Analysis“How far away are we?” |
3 | Implement“Creating success as a system” |
4 | Certification“Good to go” |
5 | Value“Develop and grow” |
Process Bliss will work with you at every step in your journey to deliver a compliant, systemised business optimised for your next stages of growth.
One central library for 'how to do things'
Use the drag & drop process flowchart builder and embed video, docs & guidance to make things clear
Ensure everything
gets done
Execute as dynamic task checklists with automated notifications, dependent dates and owners for every step
Gain clear
progress visibility
View all task progress, what is on track and what is overdue, using summary dashboards or detail reports
Collaborate on what needs doing
Communicate, @mention & resolve issues as a team (even Guests), keeping a record of everything discussed
Save time with integration
Integrate & automate with over 2,000 applications including your CRM, email & finance software
Reduce cost of compliance
Manage audits, feedback, track process success and record ‘why not done’, with audit trails and timestamps throughout
See everything run like clockwork.
Frequently Asked Questions
Tell me more about the ISO services Process Bliss provides.
The consultants Process Bliss provides to work with you on your ISO Certification journey are experienced specialists in business process and business process mapping. Typical consultant certifications include;
- Chartered Management Institute Level 7 Diploma in Professional Consulting
- IRCA certified Lead Auditor
- QMS Internal Auditor
- GASQ Certified GDPR Practitioner
- TPMA Certified Training Practitioner
- LCS Lean Foundation (Yellow Belt)
Our consultants will work alongside you as a process facilitator, to help ensure your own efforts are as efficient and effective as possible. Each organisation’s goals of ISO Certification and the steps they need to take them are different – we understand this and recommend a bespoke implementation plan for each client.
How does Process Bliss support CQC regulations?
Process Bliss helps care providers manage services and audits to simplify the CQC inspection process – and help make ‘Outstanding’ an easier objective.
CQC looks for evidence that the services you provide are;
- Safe
- Effective
- Caring
- Responsive
- Well-led
Process Bliss is flexible enough to manage your assessment processes and audits specific to how you operate – which means compliance becomes easier and lower cost to manage, and not a burden.
What else can Process Bliss help manage?
In Process Bliss you can create, centralise and execute all of your business process and workflow, no matter how big or small. Every business function has repeatable activities including HR, finance, operations and customer success, that are important to their success.
Areas where Process Bliss offers immediate value are where key business process is currently being tracked by spreadsheet, or email – or not at all. This might be customer onboarding, tracking service issues or hiring new employees.
Process Bliss assists with compliance in order to show that processes exist, are maintained, and are followed – with a full audit trail.
What product features does Process Bliss software have, so we're clear?
There are many features to Process Bliss, we highly recommend booking a demo to understand how they can work for your business use case.
Features overview:
| Process
| Workflow
|
| Reporting
| Compliance
|
| Integration & Support
|
What makes Process Bliss different?
Our difference is central to our ethos – that people are smarter than process. Rather than have process create conflict, people should be engaged in working together to improve the workflow that makes a business successful.
For process to become successfully embedded, the ability for ‘doers’ of process to own or easily feed back and improve the very activities that they perform daily themselves.
- It requires a system that is simple for everyone to collaborate in
- Provides clear flowchart visuals so process workflow can be understood
- Allows easy feedback on process improvement
- Show you when something can’t be done, including the reason why – so it can be fixed.
Process Bliss includes these feedback loops for a reason. We want your teams to be engaged and motivated to help improve how your business operates, because an engaged and motivated team that knows exactly what to do will always succeed. By having motivated teams working together on your ISO journey, you can be assurred of success.