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The best customer onboarding template
Congratulations! You made the sale. Time to break open the bubbles and celebrate. STOP. You may have done a great job of securing the deal, but that's only the start of the story. Now it's time to deliver on those promises. The top two reasons for customer churn are:...
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Why Process Street isn’t bliss
"Simple process and workflow management" - but does Process Street do exactly what it says on the tin? We believe in empowering people to deliver the results, not controlling them. That’s what creates success, Process Bliss is simple process management software for...
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Why you need to embed process in your business
Fellow entrepreneurs, whether or not you think in terms of process, we all have processes in our businesses. Good processes provide a way to communicate and apply consistent standards and practices within the business. It's a system for internal controls to ensure...
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Process Bliss greeted with two Business Process Management Software Industry Titles by reputed platform for SaaS reviews
Process Bliss is delighted to have been recognised by the reputed software review platform, FinancesOnline. The business software experts awarded us two industry awards and its 'Verified Quality' seal under its top business process management software category. These...
read moreHow to get your boss off your back
It was about five years’ ago when I was working for a growing SME in the IT sector. We had a great team, an interesting proposition to take to the market, and I was told I had been given the freedom to just get on and get things done. I sat down with my boss (who was...
read moreDon’t risk missing a beat
Self employment is boomingFigures from the Office for National Statistics show that national unemployment has fallen to its lowest level (4.1%) since 1975, which correlates to the increase in self-employment and freelancing. Analysis shows that in the UK, 5 million...
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New research reveals causes and implications of SME workplace stress
New Process Bliss research reveals the extent and causes of stress for staff in UK small businesses One-third of respondents also admitted to calling in sick because of work-related stress, according to the new report ‘Causes and implications of workplace stress in...
read moreProcess consultants: how to deliver change that sticks
"I just want all the things to be done the same way, by everyone, every time!" The desperate cry of another organisation in dire need of your services. Your sharp eye for failing process means you can stand back and observe your client in full-flow with fresh eyes,...
read moreWhy I hate getting things done
Picture the scene. You’ve had your management meeting and set the rocks you have to complete over the next three months to keep the company on track with its strategy. Now it’s time to get things done.First off, you talk to the team, relaying the priorities and what...
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Taming the beast through quality assurance
As an operations manager, your role is broad, and yet it is pivotal to the success of your organisation. As a business grows, the CEO can feel like they’re constantly fire-fighting and trying tirelessly to keep up. Then they start to feel like they’re losing control,...
read moreWhy you need to stop spreadsheets sucking the lifeblood out of your organisation
Who doesn't love a good spreadsheet? We even have ‘Spreadsheet Day’ every year on 17 October to celebrate their amazingness (who knew?!).We love spreadsheets because they're easy to use, make us feel reassured and they give us the freedom to do whatever we want. We...
read moreThe best employee onboarding process
Your new employee onboarding process sets the tone for your relationship. It makes sure your employee knows who you are, where you’re going, what matters, sets expectations, plus all the logistics, like performing background checks and ordering equipment. See the...
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