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The best Customer Onboarding Template for Success
While an existing and loyal customer base is an essential factor for the health of your business, attracting new customers is essential for growth and expansion. It’s not just a case of a customer deciding they like your brand and products, though. You also have to...
5 Process Improvement Strategies for Growth
There are very few businesses that wouldn’t benefit from implementing process improvement strategies in the modern business world. But during a global pandemic, where reducing costs and managing remote team members becomes even more important, process optimization is...
IFAs: The hidden processes that glue your business together
You may not realise it, but right now there are activities happening in your business that aren’t being properly managed and you don’t have visibility of. Our recent shift to homeworking has exacerbated this, but didn’t cause it. These activities aren’t the minor...
IFAs: 9 ways Process Bliss can lessen your administrative burden (and let you spend more time with clients)
Clients engage you for your skills and financial knowledge. You want to provide them with the best advice for their situation, which means taking the time to truly understand their motivations and goals. But all too often business administration takes time and...
How to glue a remote business together
Covid-19 has made us all recognise changes to working styles. Whether we're working from home, juggling work with childcare and homeschooling or have been furloughed, the situation has brought new challenges. Although lockdown is currently easing it looks like working...
Why trust is key online (and how to earn it)
Say you’re out shopping. You go into a local store but things don’t quite feel right. It’s broken down with smashed windows and poorly kept displays, nobody else is in there and the staff don’t seem very interested in helping. You wouldn’t just be annoyed, you likely...
Covid-19 useful resources for businesses
It's an interesting time for businesses and the wider economy. At the time of writing, the UK is over 4 weeks into lockdown, with many businesses shut, working in vastly altered circumstances or having had to furlough their staff. Data suggests that 69% of UK...
6 tips to reclaim precious time in your business
When you’re running a growing business, your time is at a premium. Your attention is being pulled in multiple directions at once, there don’t seem to be enough hours in the day, and no matter how productive you are, your to-do list just keeps getting longer. On top of...
Do you own a business, or do you own a job?
The answer to this question can be a hard pill to swallow. Since day one, your business has been built around your hard work: the hours you put in, the customers you secured, the services you provide. But here comes the uncomfortable truth. If, in your role as CEO,...
6 Resources To Learn About Running A Business
If you’re looking for advice on running your business, you are sure to have found a wealth of resources available online. So much, in fact, that it can be overwhelming. With so many different sources offering up different – and sometimes even contradictory – advice,...
25 processes every Business needs
This article is part of our Process 101 guide. What makes your business special is the way you do things. This could be the things you do that allow you to be efficient, that make you quirky or just the things you do that are so much better than the competition. It’s...
Crisis or opportunity? Making the most of a quiet period in your business
Crisis or opportunity? Making the most of a quiet period in your businessEvery business goes through quiet periods from time to time. But knowing this is the case does not necessarily make these periods of low demand any less worrying when they affect...