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How to glue a remote business together
Covid-19 has made us all recognise changes to working styles. Whether we're working from home, juggling work with childcare and homeschooling or have been furloughed, the situation has brought new challenges. Although lockdown is currently easing it looks like working...
Why trust is key online (and how to earn it)
Say you’re out shopping. You go into a local store but things don’t quite feel right. It’s broken down with smashed windows and poorly kept displays, nobody else is in there and the staff don’t seem very interested in helping. You wouldn’t just be annoyed, you likely...
Covid-19 useful resources for businesses
It's an interesting time for businesses and the wider economy. At the time of writing, the UK is over 4 weeks into lockdown, with many businesses shut, working in vastly altered circumstances or having had to furlough their staff. Data suggests that 69% of UK...
6 tips to reclaim precious time in your business
When you’re running a growing business, your time is at a premium. Your attention is being pulled in multiple directions at once, there don’t seem to be enough hours in the day, and no matter how productive you are, your to-do list just keeps getting longer. On top of...
Do you own a business, or do you own a job?
The answer to this question can be a hard pill to swallow. Since day one, your business has been built around your hard work: the hours you put in, the customers you secured, the services you provide. But here comes the uncomfortable truth. If, in your role as CEO,...
6 Resources To Learn About Running A Business
If you’re looking for advice on running your business, you are sure to have found a wealth of resources available online. So much, in fact, that it can be overwhelming. With so many different sources offering up different – and sometimes even contradictory – advice,...
25 processes every Business needs
This article is part of our Process 101 guide. What makes your business special is the way you do things. This could be the things you do that allow you to be efficient, that make you quirky or just the things you do that are so much better than the competition. It’s...
Crisis or opportunity? Making the most of a quiet period in your business
Crisis or opportunity? Making the most of a quiet period in your businessEvery business goes through quiet periods from time to time. But knowing this is the case does not necessarily make these periods of low demand any less worrying when they affect...
List of free software for small businesses during the coronavirus outbreak
List of free software for small businesses during the coronavirus outbreakThe coronavirus outbreak is affecting businesses the world over. To help during this time a number of technology companies are offering their tools for free or at discounted rates....
Three tips for successfully implementing process in your business
This article is part of our Process 101 guide. Your business is a success because of your hard work. You put in the long hours, made the right decisions and gave it your blood, sweat, and tears. But there comes a time when your company’s growth means that personally...
How Membership Organisations can harness technology to their advantage
How Membership Organisations can harness technology to their advantageOften, membership organisations vary from one another in their: Size of membership Practices Approaches Profitability External associations Fundamental purpose(s). But what every...
How to avoid poor employee onboarding
How to avoid poor employee onboardingMost entrepreneurs and business-owners would agree that attracting and retaining talent is a significant and on-going challenge for their business. Avoiding a poor employee onboarding experience is key to help tackle...
Process + people – a powerful proposition for any SME
Process + people - a powerful proposition for any SMEProcess Bliss is one of the UK’s leading process management tools, but you would be forgiven for thinking that we are all about the technology behind the process. It’s certainly very important, but it...
Why customer experience must always begin with onboarding
Why customer experience must always begin with onboardingThis article is part of our Process 101 guide. ‘First impressions count’ is an old adage in life that is arguably truer in business than anywhere else. In our personal lives, we are generally...
Hiring an agency
Hiring an agencyAccording to Marketing Week, just 8% of brands are 'very satisfied' with their marketing & sales agency partners. A crazy statistic when you consider how important the job is you’re asking them to perform. So whether you’re looking to...
Things to think about when creating a press release
Things to think about when creating a press releaseSitting down at their desk and sipping from a freshly brewed mug of coffee, journalists open their inboxes to find over 300 emails waiting for them. This happens every morning. So it’s perhaps...