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What low-code platforms are lurking in your shadow IT?

by | 16 May, 2019 | Process

The world in which we operate today is very different to when we perhaps started our careers.

A decade or two ago, the ‘norm’ was for all your IT infrastructure to be on-premise. You’d have a big server room with chunky equipment that ran your organisation; if anything were to happen to this precious hardware, your organisation risked falling down. Which is why the keys to that door lay firmly in the hands of the professionals – your IT department.

But now the world is very different…

Today, more and more we live and work up in the cloud. A mysterious place that we can’t see, hear or touch, but our operations are there, whirring away as normal.

And yet, while we have changed the way our infrastructure looks, the perception of the IT department still holding the keys, remains. And its this misalignment that’s causing friction within many organisations.

Shadow IT is a term given to any software that’s implemented into an organisation without the IT department’s prior knowledge. Research from Vanson Bourne suggests that 60% of CIOs believe Shadow IT is becoming increasingly prevalent within their organisation. And 40% of all IT spending now occurs outside of the IT department.

But Shadow IT isn’t something to be feared

Shadow IT is simply a reflection of your team wanting to be the best they can be, and do a good job that makes a difference to your organisation.

Increasingly, your workforce is coming from a place where technology is so ingrained in their everyday lives, they have an app for everything. All they’re doing is applying those apps to their professional lives to great effect…

According to the “2018 State of the Custom App Report” businesses that embrace apps as part of their business-as-usual activities really benefit – 93% experience a reduction in inefficient tasks and 91% see an increase in team productivity.

So rather than berate your team for adding another app into the mix, shouldn’t you be celebrating their commitment to continuously improving your organisation?

Low-code platforms are changing the role of IT

In a world where skills shortages are rife, the rise of the low-code platform has taken centre stage. Finding and retaining technical specialists to manage your IT is tough. But through these low-code platforms, it’s made the job easier and quicker; one study revealed that 40% of developers now have a background in business rather than programming.

While other reports claim that software development is now 10x faster thanks to low-code platforms, with apps being designed, developed and delivered in days or weeks.

It’s a far cry from the old world, where mammoth bespoke systems took months – even years – to create.

Back then, the thinking was more around creating something to do everything and please everyone, which is why software needed to be so comprehensive. But today, it’s accepted that you’ll have lots of bits of software to help you overcome particular challenges.

That’s why Process Bliss is so effective…

Blissfully simple software

We could give you an all-singing, all-dancing platform with full functionality around task management and process management. But we know that sort of software will be quickly forgotten, confined to the scraphead of ‘shiny’ tech that might look good but never delivers.

To design Process Bliss, we went straight to the users.

In the beginning, we formed a Founder Panel of innovators who helped us create a prototype. We then took this to market to test it, regularly engaging our early adopters to help us refine the product into something that’s blissfully simple and genuinely useful.

Now, we’ve ended up with a platform that takes all the best bits of task management software, and the best bits of process management software, and combines them into a single process enablement application. Functionality is only included if it genuinely helps the user, which is why our platform is simple by design.

How will Process Bliss benefit your business?

“Process Bliss has made a real difference to our business by enabling us to work smarter and to allocate more time to strategy and planning. Once the processes have been set up, you can easily allocate tasks and due dates to team members to help them know exactly what to do and when.”

Melissa Hughes, Marketing Manager, Haslams Estate Agents


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